Zender Safety Update
Zender Safety Update
Posted on May 4, 2020
Here are some of our recent changes we have made and implemented as of May 4, 2020 that will have a positive affect of your shopping and service experience during this Pandemic.
Implemented company-wide Safety Protocols that oversee all interactions with customers and other employees. Some highlights include but not limited too:
- All team members must always adhere to maintaining 6 feet / 2 meters of physical distance.
- All employees trained on a proper vehicle disinfection process. All instances of touching a customer vehicle require a pre- and post-disinfection.
- Limit the number of Customers allowed in our service drive at any given time.
- Frequent sanitization of entire dealership multiple times daily, including areas where customers touch (ex. Payment Keypads). A third complete clean and sanitization is done at night by our cleaning contractor.
- Implemented a Contact-less Sales process so that there is zero shared contact when buying a car from us.
- Further developed a fully digital Shop from Home purchase process for customers who do not want to visit us in person.